Learning governance
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Create, edit, publish, and retire Hannah lessons without developer involvement.
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Good afternoon, Francesca
Everything Hannah teams need to learn, decide, and perform.
Continue learning, ask Hannah, review readiness, and take action from one unified workspace.
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Medical Academy: Patient Assessment
Lesson 4 of 7 • 58% complete
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Your assignments, courses, certificates, and learning history.
Structured learning
Academies
Role-based learning paths that connect courses to demonstrated competencies.
Foundations Academy
Welcome to Hannah
Build the shared language, principles, judgment, and service foundation every Hannah team member needs before role-specific training.
6 lessons12–17 estimated hours
Foundations curriculum
Current Hannah standard
Foundations Academy lessons
01
Interactive lesson
Foundations: The Heart of Hannah
Hannah's story, principles, oath, decision framework, learning philosophy, and commitment to one another.
02
Interactive lessonUnderstanding the Hannah Model
Membership, TLC, ownership and companionship, care decisions, shared responsibilities, and Explain–Verify–Refer.
03
Interactive lessonOne Hannah: Locations & Teams
Hannah locations and functions, the five team groupings, the leadership organization chart, and working as One Hannah.
04
Interactive lessonProfessionalism & Culture
Hannah culture and values, the Hannah language and terminology, professional appearance standards, professional communication, accountability, and teamwork.
05
Interactive lessonSafety & Security
Hazard recognition, personal protective equipment, chemical safety, waste and infection prevention, emergency response, radiation safety, controlled access and security, and reporting culture.
06
Interactive lessonHannahware Basics
Hannahware navigation habits, Member information and confidentiality, scheduling and check-in, and medical record and charting.
Welcome to Hannah validation
Explain the Hannah missionUse Hannah principles in decisionsExplain the Hannah Model accuratelyIdentify role boundariesUse approved resourcesDemonstrate professional expectations
After course completion
Managers validate understanding through teach-back, scenario discussion, and observed application.
Trusted Hannah knowledge
Ask Hannah
Ask about approved policies, clinical workflows, procedures, learning, and role expectations.
Approved resources
Knowledge Base
Search SOPs, policies, protocols, forms, videos, and quick-reference guides.
Clinical decision support
Diagnostic Hub
Find approved diagnostic workflows by complaint, symptom, or condition.
Demonstrated readiness
Competencies
Track learning, practice, validation, certification, and renewal.
Practice before it matters
Simulation Center
Build confidence through realistic role-specific decisions and coaching.
Learning operations
Manager Portal
Assign learning, monitor team progress, manage risk, and approve readiness.
Content Studio
New lesson
Build a lesson learners will see in the Course Player.
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Reports
Measure learning, readiness, compliance, simulation performance, and content effectiveness.
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System governance
Administration
Configure roles, permissions, locations, automations, and platform rules.
Hannah Medical Academy
Medical Academy
One connected clinical learning pathway inside the Hannah Learning System.
Clinical learning pathway
Build knowledge, practice decisions, and demonstrate readiness.
These courses share the same learner profile, progress record, competency passport, Ask Hannah support, and manager reporting.
47%Academy progress
Your pathway
Shared academy record
Hannah Member Services Academy
Member Services Academy
Service Coordinator, Membership Coordinator, and Member Advocate pathways. Course 1, Member Service Success, is live in the Hannah Learning System.
Member Services curriculum
Member Services Academy courses
Hannah Medical Academy
Patient Assessment
Eleven core assessment skills every clinical team member builds before advancing to diagnostics.
Course progress
Otic Examination is live now.
The remaining ten Patient Assessment lessons join this course as they're built and clinically reviewed.
0%Course progress
Hannah Medical Academy • Patient Assessment
Otic Examination
Ear Examination Fundamentals: anatomy, safe otoscopic technique, normal vs. abnormal recognition, common condition awareness, cytology preview, and Member communication.
0%Complete
Case simulation
Case
Signalment
Hannah Medical Academy • Level 5
Internal Medicine
Connect history, assessment, diagnostics, treatment response, and Member communication.
Level 5 longitudinal case
Bella — Vomiting Labrador
7-year-old spayed female Labrador Retriever
History
Hannah Medical Academy • Level 6
Emergency & Critical Care
Recognize life-threatening problems, organize the team, support stabilization, reassess, and escalate without delay.
Level 6 multi-patient simulation
The Emergency Shift
Triage • Stabilization • Reassessment • Handoff
Arrival
Hannah Medical Academy • Level 9
Hospitalized Patient Care
Coordinate treatment plans, timelines, monitoring, nursing notes, escalation, shift handoffs, Member communication, and discharge preparation.
Level 9 longitudinal simulation
Luna’s Hospitalization
Admission • Treatment Plan • Monitoring • Escalation • Handoff • Discharge
Admission
Hannah Medical Academy • Level 10
Member Communication
Translate medical information into clear, compassionate conversations that help Members understand, decide, and follow through.
Hannah Medical Academy • Level 11
Advanced Medicine
Advanced clinical support for senior Pet Nurses and DVMs across specialty, anesthesia, ICU, and complex-case workflows.
Hannah Medical Academy • Level 12
Hannah Standards of Excellence
Master the connected Hannah workflows that make clinical care consistent, auditable, Member-centered, and safe.